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Secure Shopping
Secure Sockets Layer (SSL Technology)
Nutrasource.com uses Secure Sockets Layer (SSL) technology to provide you with the
safest, most secure shopping experience possible. SSL technology enables encryption
(scrambling) of sensitive information during your online transactions. All of the
forms on our site are secured with SSL technology so your personal information stays
safe and out of malicious hands
Trust Guard - Information Security & Compliance
The Trust Guard Trusted Commerce Seals is present across Nutrasource.com as an assurance
that we use industry standard measures to secure your personal information. Just
click on the seal to see how our security policies, procedures and practices are
being measured and validated by Trustwave daily
You can also find verification of this certificate on some Nutrasource.com secure
pages, like our checkout and billing pages. While on one of these pages, simply
click on the key or lock image in the bottom bar of your browser window. A window
will appear with our site security information:
Industry Standard Firewalls
Nutrasource.com servers are protected by secure firewalls—communication management
computers specially designed to keep information secure and inaccessible by other
Internet users. So you're absolutely safe while you shop.
SSL Technology, Trustwave, and Industry Standard Firewalls all work together to ensure
your privacy and to assist in protecting your personal data.
Privacy Policy
Nutrasource.com doesn't like it when someone gives away our personal information
and neither do you! That's why we don't rent, sell or share your personal information
with anyone. Our Privacy Policy details how your personal information is collected
and how your personal information may be used.
Read more about the
Privacy Policy.
Frequently Asked Questions
Does your site have a secure connection? How am I able to tell if it is a
safe connection?
Our site uses SSL encryption to secure the communication of all sensitive information
passing between your browser and our servers. To confirm that it is a secure connection,
you should see the https://www.Nutrasource.com/.... in the URL. The “https” indicates
that it’s using SSL. Furthermore, you should see a yellow lock at the bottom right
corner of your browser.
Shouldn’t the address bar show https:// rather than http://www.Nutrasource.com
/? Doesn’t the ‘s’ at the end mean it is a secure connection?
We use https:// only for our secure pages, i.e. those pages that transfer confidential
information such as the Login, My Account, and Checkout pages. Pages that are only
used for products or blogs will still use the regular http:// since no sensitive
information is being passed through them.
Why doesn’t password reset work? Why do I have to call Nutrasource.com in order to
get our password changed?
It takes approximately 2-3 minutes for a password reset email to be sent since we
collect all requests within a 2-minute timeframe and send them out in batches. Also,
please make sure to check your “spam” or “Junk e-mail” folder in your email client.
Finally, if you’re using your corporate email address, please note that that your
company may have a centralized spam filter that could be blocking such emails. In
such event, please check with your company’s IT department to see if they’ve quarantined
any emails for you from Nutrasource.com and ask them to release them.
f I save my payment information in your system will it be safe?
Yes! Our awesome (and quite hunky) security staff go to great lengths to ensure
the safety of our customers’ payment information. Not only are we PCI compliant
and encrypt connections using SSL technology, we also encrypt payment information
traveling within our company as well. All payment information is encrypted while
in storage within a network that is firewalled off from the rest of the company
and the internet.
Why is it that Nutrasource does not request the 3 digit security code from
the back of credit cards?
Simply put, we think it’s a pain to have to get out your credit card every time
you want to purchase something and we just don’t need that information to process
your payment. (We also have a wonderful staff of individuals who review thousands
of orders each month who actually keep our fraud rating well below the industry
average without it) (However, this is something we are still looking into)
Why is it when I go to your site I receive a popup stating that your site
does not have a secure connection? We want to confirm that the page is
still secure since all Login/Checkout/Account pages travel over SSL; however, there
are currently some issues with a specific version of the Internet Explorer browser
and how it handles images on secure pages. Our tech team is working towards a solution.
Thanks for shopping with confidence!
